Arjun’s stomach dropped. “That was me! I was testing a new phone. And the crypto thing—it’s legal. I just bought some ETH for a friend’s startup.”
Within 2 hours, he got an SMS: “Your account restrictions have been removed. Please change your net banking password.” The relief — 11:02 AM how to unblock kotak mahindra bank account
It was 7:47 AM when Arjun’s phone buzzed with a notification he never expected to see. Arjun’s stomach dropped
“My account is blocked. I don’t know why. I haven’t done anything wrong.” And the crypto thing—it’s legal
His KYC was 3 years old. The bank asked for a re-verification via video call (done in 5 minutes right there at the branch using their tablet).
Here’s what actually worked, written in the back of an envelope he still keeps in his wallet:
“No, no, no.” He refreshed the app. Same red banner. Tried the ATM? Transaction declined. Tried UPI? Account restricted.