Datamax Jonesboro Arkansas [verified] May 2026

The interesting twist? They didn’t fire their copier repairmen. They retrained them.

For two years, former copier technicians—guys who knew how to fix gears and fusers—were taught how to configure firewalls, manage Microsoft 365 tenants, and stop ransomware. It was a brutal transition. One old-timer famously threw a network switch across the room yelling, “This doesn’t have any moving parts! How do I fix something with no moving parts?!”

In late January 2009, a catastrophic ice storm hit Northeast Arkansas. Jonesboro was paralyzed. Power lines snapped like twigs, trees fell on roofs, and the entire city was dark and silent for nearly two weeks. Datamax, which at the time primarily sold and serviced , saw its entire business model evaporate overnight. No power meant no office workers, and no office workers meant no broken printers to fix. datamax jonesboro arkansas

Using a car battery and a power inverter ripped out of a broken-down Datamax service van, Mark rigged a makeshift power supply. He then waded into waist-deep, 34-degree water holding a plastic tarp over the server rack to keep the dripping ceiling water off the electronics.

That’s the story of Datamax Jonesboro—not a giant corporation, but a gritty local business that survived the death of the fax machine by being willing to get very, very wet. The interesting twist

However, Datamax also hosted a small, forgotten server rack in the damp basement of their old building on Caraway Road. This server handled payroll and inventory for three local manufacturing plants (including a major rice mill).

While “Datamax” in Jonesboro, Arkansas, might not be a household name like Walmart (which was founded in nearby Bentonville), the story of this specific office technology and IT solutions provider is a classic Arkansas tale of local resilience, the death of the analog world, and a surprising pivot that saved dozens of jobs. For two years, former copier technicians—guys who knew

Here is an interesting, and largely true, narrative regarding . The “Great Ice Storm of 2009” and the Basement Server The most legendary story in Datamax’s local lore doesn’t involve a sale or a CEO—it involves a frozen potato field and a flooded basement.